Training when you need it - Ready, Set, GO! 

FAQs - Frequently Asked Questions

  • How does my center start using the On Demand Online Training?
  • Is there a registration deadline?
  • Are the On Demand Online Training courses for everyone?
  • When can I begin my training courses?
  • How do I log in or access my course(s)?
  • Is the username and password case-sensitive?
  • I lost my email, what is the link to access my course(s)?
  • How long do I have to complete a course?
  • Can I complete my training on a mobile device?
  • Do these courses satisfy the requirement for the BPAA certifications?
  • I've completed my required On Demand Online Training courses, so now what?

Click on the "Center Registration" link to register the center.  Once our team builds and activates the center in the On Demand Online Training system, we will send an email with a link, access code and instructions, plus a template to share with your team so they can begin training.  Please allow us 48 hours to build and activate your center in the system. The center registration process is a one-time registration.  

There is no registration deadline.  Once a center is registered and built in the system, the access code and link allows for any team member to begin taking courses immediately.

In short, YES!  

These courses are designed for new hires and front line team members, so they can begin their training immediately before interacting with your guests. However, the courses are a great foundation for all current team members, plus compliance type courses such as Bowling Center Safety, Anti-Harassment, Robbery Preparedness and many more allow you a way to have a digital record for each team member.

Should you have any questions selecting the best course(s) for you and your team, please email us at

As a student, you can begin your courses as soon as you complete the self registration process.  Of course, the center must be registered and active in the On Demand Training system.

Click on "Student Log in" under the "Let's Go?" section of this page.  You can also follow the link in the email you receive after you complete the registration process.

Yes both your username and password are case-sensitive.

Just click on "Student Log In" under the "Let's Go?" section on this page - If you need your username, please contact us at

Once you click on a course and start it, you will have 2 weeks from then to complete the course.  Your manager or supervisor may require you to complete the course(s) sooner.  Always consult your manager or supervisor if you have questions about completion times.

Yes - The On Demand Online Training is designed to operate on all devices and is responsive.  While you can complete your training courses on your phone, it is not recommend due to the smaller screen size.

These are training courses that are Introductory to the courses in the certification program. The courses are very similar in content but the courses in the Online Education and Management Certification Program are a much deeper dive and are moderated by a Subject Matter Expert (SME) for guidance and direction. We encourage taking the On-Demand Training prior to enrolling in the corresponding Online Education and Management Certification course as it will help in understanding the material .

Once you have completed the training courses required by your manager or supervisor, it is time to continue the learning.  The Online Education and Management Certification Program builds on what students learned in the training courses, plus offers more than 30 courses in 9 different categories.  For more information or to continue your online education, visit

Don't stress!  We are here to help you get the most out of the Bowling University On Demand Online Training program. Email us at or call us at 1-800-343-1329.

*On Demand Online Training and Online Education and Management Certification Program are both available to member centers for $99/month. Some State Associations cover the cost for their member centers as a state member benefit. Not sure if your center is included? 

Give us a call at 1-800-343-1329 or email Bowling University at to get started or find out if the online training and education programs are available to your center as a state member benefit.