FAQs

Training when you need it - Ready, Set, GO! 

FAQs - Frequently Asked Questions

  • How does my center start using the On Demand Online Training?
  • Is there a registration deadline?
  • Are the On Demand Online Training courses for everyone?
  • When can I begin my training courses?
  • How do I log in or access my course(s)?
  • Is the username and password case-sensitive?
  • I lost my email, what is the link to access my course(s)?
  • How long do I have to complete a course?
  • Can I complete my training on a mobile device?
  • Do these courses satisfy the requirement for the BPAA certifications?

Click on the "Center Registration" link to register the center.  Once our team builds and activates the center in the On Demand Online Education Training system, we will send an email with a link, access code and instructions, plus a template to share with your team so they can begin training.  Please allow us 48 hours to build and activate your center in the system. The center registration process is a one-time registration.  

There is no registration deadline.  Once a center is registered and built in the system, the access code and link allows for any team member to begin taking courses immediately.

Absolutely!  

There are courses designed for new hires and front line team members as well as experienced managers and owners.  New hires and front line courses are so new hire team members can begin their training immediately, even before interacting with your guests, but courses are also a great foundation for all current team members. Additionally, compliance type courses such as Bowling Center Safety, Anti-Harassment, Robbery Preparedness and many more allow you a way to have a digital record for each team member.

Should you have any questions selecting the best course(s) for you and your team, please email us at education@bpaa.com.

As a student, you can begin your courses as soon as you complete the self registration process.  Of course, the center must be registered and active in the On Demand Education and Training system.

Click on "Student Log in" under the "Let's Go?" section of this page.  You can also follow the link in the email you receive after you complete the registration process.

Yes both your username and password are case-sensitive.

Just click on "Student Log In" under the "Let's Go?" section on this page - If you need your username, please contact us at education@bpaa.com.

Once you click on a course and start it, you will have 2 weeks from then to complete the course.  Your manager or supervisor may require you to complete the course(s) sooner.  Always consult your manager or supervisor if you have questions about completion times.

Yes! - The On Demand Online Education and Training program is designed to operate on all devices and is responsive.  While you can complete your training courses on your phone, it is not recommend due to the smaller screen size. 

The new courses are very similar in content to the courses that were in the Online Education and Management Certification Program where each course covered multiple topics and were moderated by a Subject Matter Expert (SME) for guidance and direction. Now that all the courses are in one place new requirements will be developed. In the time being we recommend those seeking certifications to complete all the courses in the program. Currently all of the certification options are on hold until later this year. Check back to the this web site or contact us at Education@bpaa.com for further details on requirements on eligibility to advance to the topic capstone projects. 

Don't stress!  We are here to help you get the most out of the Bowling University On Demand Online Education and Training program.