Learn What Other Operators Are Doing About Social Distancing & Sanitation To Make Their Guests Feel Safe In The Area of Food & Beverage.

Pre COVID-19 revenue management was all about lane and table turns.  A lane gone dark or a table with not being utilized during peak time was lost revenue.  During this temporary normal, it is believed that second only to making sure your team members are safe, will be making your guests feel safe and secure in your facility.  Slowing down the guest experience so they can see first-hand what you are doing to make them safe, will be a top priority.  

Below is a series of proposed “Best Practices” from fellow operators around the country as it relates to the bowling area.  Bowling University is not endorsing or recommending any of these for your facility.  You should always follow your state and local requirements as well as the recommendations from the CDC.  Our goal is to share with you what others are doing or attempting to do during this temporary normal.  

• Maintaining Social Distancing by removing tables in any food service area.

• Go to all disposable paper products and plastic silverware.

• Use 1-time printed disposable lane side menus.

• Display Social Distancing “Signage” throughout food service area.

• Provide cashless payment options where possible.

• Placing plexiglass screen at all counters and payment areas to separate guests from team members.

• Having all team members in guest contact areas wear a mask for the safety of guests.

• Having all team members in guest contact areas wear gloves for the safety of guests.

• Temporarily remove bar stools from bar.

• Temporarily remove every other bar stool.

• To ensure safety of guests, take all team members temperature prior to starting their shift.

• Provide LOTS of signage throughout facility to educate guests and make them feels safe.

• Educate guests via social media channels that our facility IS safe and connecting with family and friends at our facility is a great choice using digital and video assets. 

• Provide Germ X sanitizer available from Cintas on all countertops.

• Developing temporary reduced menu to limit options.